How IT services companies manage people and performance without five tools
OKRs, timesheets, variable pay, bench tracking, and India + GCC payroll - all in one platform. CrmLeaf HRMS connects your engineering team's work to their payroll, performance scores to their salary reviews, and bench status to your next hiring decision.
How IT Services businesses use CrmLeaf HRMS
Every step - from hiring to payroll to compliance - in one connected platform.
🎯 Set company OKRs - cascade to engineering, sales, and ops
Company objectives set for the quarter. Dept OKRs broken down under each company objective. Individual KRs assigned to engineers, PMs, and sales reps. Every employee can see how their work connects to company outcomes - not just their own KPIs.
⏱️ Timesheets logged per project - billable hours tracked
Engineers log hours against client projects in the Work module. Hours are tagged billable vs non-billable. Timesheet data feeds two places: project cost reports (for client billing) and payroll (for variable pay tied to billable hours).
📊 Bench visibility - who is free and for how long
Resource Availability view shows which engineers are fully allocated, at what percentage, and until what date. A new client project coming in? Know immediately who has capacity - before committing to the client.
💰 Variable pay calculated from OKR scores + timesheet data
Payroll components include fixed salary plus variable bonus tied to quarterly OKR score. Engineers who hit 80%+ OKR get full bonus; below 60% triggers a reduced variable. CrmLeaf applies the formula automatically - no manual variable pay calculations.
🌍 India + UAE payroll in one run - PF, ESIC, and WPS all covered
India team payroll includes PF ECR, ESIC challan, TDS Form 24Q, and Tally sync. UAE team payroll generates WPS SIF file. Both processed from the same platform in one approval. One payroll manager covers two countries, two compliance frameworks.
🏆 Performance appraisal - OKR scores drive increment decisions
End-of-cycle OKR scores displayed alongside each employee's salary history for appraisal decisions. Increment recorded in CrmLeaf. Salary structure updated automatically in Payroll - effective from the configured date. No separate salary revision workflow needed.
🎯 Recruitment triggered by capacity gaps
When the Resource Availability view shows a team reaching 90%+ utilisation for the next 90 days, manager raises a headcount request. Job opening created in Recruitment with pre-filled skills, department, and target start date.
🛡️ Exit - F&F with TDS reconciliation, Form 16 generated
When an engineer exits, the F&F settlement includes pending salary, leave encashment, gratuity (if 5+ years), and TDS reconciliation for the financial year. Form 16 Part B generated automatically and published to the employee's self-service portal.
What CrmLeaf fixes for IT Services businesses
We track OKRs in Notion, timesheets in Jira, payroll in a different tool, and performance in spreadsheets. Connecting them at appraisal time takes a week of data gathering.
CrmLeaf connects OKRs, timesheets, and payroll in the same platform. At appraisal time, every data point - OKR score, billable hours, salary history - is visible on one screen. Increment decisions made in 20 minutes, not a week.
Variable pay is a nightmare. We have to export OKR scores, calculate bonus amounts, and email payroll manually every quarter. Errors happen every cycle.
CrmLeaf's payroll components support formula-based variable pay tied to OKR score bands. Enter the formula once; CrmLeaf applies it every quarter automatically. Variable pay is calculated, approved, and paid without a single spreadsheet.
I have no idea who is on the bench until a project manager messages me. By then we’ve already over-promised to a client.
CrmLeaf's Resource Availability dashboard shows bench status in real time - updated immediately when project assignments change. Sales and delivery teams know capacity before they commit.
We pay ₹22,000/month for our India HRMS and a separate tool for UAE payroll. That's ₹2.6 lakh a year for two different platforms that never sync properly.
CrmLeaf processes India PF/ESIC and UAE WPS from one platform at $99/month flat. ₹8,250/month for both countries, unlimited employees. The India and UAE payroll teams use the same dashboard.
Our attrition is 18%. Every exit triggers 3 days of HR admin - F&F calculation, Form 16, TDS reconciliation, PF transfer form.
CrmLeaf's F&F module calculates every exit component automatically - pending salary, leave encashment, gratuity, TDS reconciliation. Form 16 Part B and PF transfer documentation generated in minutes. 3 days becomes 30 minutes.
We hired a senior engineer last month. Between offer acceptance and their first payroll run, HR spent 2 days creating profiles in 3 different tools.
When the offer is accepted in CrmLeaf Recruitment, the employee record is created in HRMS automatically. Salary structure, PF details, and OKR cycle all activated from one action.
CrmLeaf HRMS modules for IT Services
Every module your it services business needs - connected, not siloed.
CrmLeaf HRMS for IT Services - FAQ
CrmLeaf HRMS works for every business type
OKRs, timesheets, and variable pay -
connected in one platform.
Start your 15-day free trial. Set up your first OKR cycle, link variable pay to scores, and run India + UAE payroll in one approval.