UTNT is a well-established leader in the export and distribution of scientific instruments, IoT-based monitoring systems, and environmental automation tools. With a core focus on Agricultural Automation, Wireless Sensor Networks, and Smart Water Monitoring Systems, UTNT caters to a broad spectrum of industries and global clientele.
Industry: Scientific Equipment, IoT & Environmental Solutions
Location: India
Leadership: Mr. Ranvir Soni – CEO & Managing Director
Business Legacy: 20+ Years
📍 How It All Started – The Mining Expo Connection
Event: 3rd Mining Expo, Bhubaneswar
Date: April 3, 2025
Initial Interaction: Booth discussion with Mr. Ranvir Soni
Our first meeting with Mr. Ranvir Soni took place at the prestigious Mining Expo. A quick introduction led to an insightful conversation about UTNT’s business processes and operational hurdles. Mr. Soni was on the lookout for a robust CRM solution that could align with their expanding business needs. CRMLeaf immediately captured his attention for its flexibility, domain fit, and scope for deep customization.
🔍 Key Challenges Identified
UTNT was relying on siloed systems for different aspects of their operations. Their key pain points were:
- ❌ Lack of a centralized platform to manage clients, leads, inventory, and teams.
- ❌ Limited visibility across different verticals like sales, operations, and HR.
- ❌ Absence of custom role-based access controls.
- ❌ Manual tracking of expenses and stock movement.
- ❌ Desire to move away from generic tools like Zoho CRM that lacked specialized features & personalized support.
💡The CRMLeaf Solution:
We aligned CRMLeaf’s core capabilities to UTNT’s operational needs with a clean, modular setup — each feature solving a specific business challenge.
✅ Centralized Control from One Dashboard
UTNT gained real-time visibility across leads, clients, and projects — all from a single, unified workspace. No more scattered spreadsheets or status silos.
🔐 Smart Role-Based Access
With clearly defined user roles and permissions, departments now operate with secure access controls, reducing errors and maintaining data integrity.
💸 Operational Efficiency with Built-in Expense & Inventory Modules
Tracking purchases, managing stock, and monitoring project-wise costs became easy and streamlined — giving UTNT better control over day-to-day spending.
🧑💼 Full HR Automation
Attendance, leave requests, and monthly payroll — all handled within CRMLeaf. No need for third-party HR tools or manual reconciliation.
📲 Biometric Integration on the Horizon
UTNT also scoped future integration with biometric devices for real-time employee time tracking — ensuring accountability from field to office.
📄 Transparent Sales Workflow
CRMLeaf allowed UTNT to clearly differentiate between proposals and estimates, creating clarity in client conversations and reducing sales friction.
We also assured UTNT of:
- Personal onboarding assistance
- On-demand training
- A user-first, scalable pricing structure
- Long-term partnership for future needs
What Ranvir Says..
“CRMLeaf stood out with its simplicity and power. What impressed us most was the quick response, domain understanding, and ability to adapt the solution to our exact needs.”
— Ranvir Soni, CEO, UTNT