Three mailbox types
Gmail and Microsoft Graph connect via OAuth2; a generic IMAP mailbox connects with a password - pick whichever matches your setup.
- GmailOAuth2
- Microsoft GraphOAuth2
- IMAPPassword
Support & Helpdesk (Add-on)
Email Ticketing
Connect a Gmail, Microsoft Graph or IMAP mailbox and let inbound email become tickets automatically, grouped into conversations - auto-sync keeps it current, or sync manually when you need to.
- ✓Free trial
- ✓No credit card
- ✓Free onboarding
support@acme.exampleConnected
Gmail · OAuth2 · Auto-sync on
- Ticket
Need a copy of last month's invoice
TKT-1182 · 3 messages · round-robin → Anita
- Ticket
Login link expired
TKT-1181 · 1 message · round-robin → Rahul
- Ticket
Re: Onboarding call follow-up
TKT-1180 · 5 messages · round-robin → Meera
Last sync
2 minutes ago
Manual sync
Sync now
What's inside
Key capabilities
Auto-sync or manual
Mail syncs automatically once connected, or you can trigger a manual sync when you need it right now.
Auto-sync
ManualSync now
Grouped into conversations, linked to tickets
Messages group into conversations and link to the tickets they belong to, so an email thread doesn't turn into a dozen disconnected messages.
Customer: Need a copy of last month's invoice
Agent: Attached - anything else?
Customer: That's all, thanks!
1 conversation → linked to TKT-1182
Frequently asked questions
Turn your support inbox into tickets
Connect a mailbox and see the first ticket land in a 30-minute demo.