Core feature, no add-on
Knowledge Base is included - no separate module to enable or pay for.
IncludedEvery plan
Add-on neededNo
Support & Helpdesk
Knowledge Base
Categories of searchable articles, with files attached, built into CRMLeaf at no extra cost - the cheapest way to cut repeat support volume, once your team makes turning a repeat ticket into an article part of its routine.
- ✓Free trial
- ✓No credit card
- ✓Free onboarding
Help centre51 articles · 4 categories
warranty
Billing · 14Warranty · 9Setup · 21Integrations · 7
How to claim an inverter warranty
WarrantyWarranty-claim-form.pdf
What your annual maintenance visit covers
WarrantyAMC-checklist.pdf
Reading your monthly invoice
Billing
Plan
Included · no add-on
Searchable by
Clients & your team
What's inside
Key capabilities
Categories & searchable articles
Organize articles into categories, attach files, and let clients or your team search for an answer instead of opening a ticket.
Search articles…
BillingWarrantySetupIntegrations
An editorial routine, not automation
Turning a repeat ticket into an article is a routine your team runs deliberately - there's no automatic ticket-to-article conversion or AI-suggested deflection.
- Repeat ticket
- Draft article
- Publish to category
Run by your team - no auto-conversion
Frequently asked questions
Cut repeat tickets with a searchable knowledge base
Set up your first category and article in a 30-minute demo.