Configuration & Customisation

Fields, workflows and templates built to your process

Our team, not just our software. Custom fields, approval workflows, and invoice and proposal templates, configured to match how your firm actually works, scoped, quoted and delivered by the people who build the product.

What gets configured

Built to your process, not a generic default

Custom fields & forms

Capture the specific data your team needs on leads, projects and clients.

Workflows & approvals

Approval chains and status transitions matched to how your firm signs off work.

Templates

Invoice, proposal and contract templates in your branding and structure.

Configure it yourself

You can configure most of this yourself as an Administrator.

Have our team do it

This service is for when you want CrmLeaf's own team to do it for you, scoped and delivered as part of onboarding or afterward.

  • Part of onboarding, or any time after
  • Scoped and quoted for your process
  • Delivered by the people who build the product

How it fits onboarding

Configuration comes first

Everything after week 1 runs on a setup built for your process.

  1. Week 1

    Discover & Configure

    Custom fields, workflows and templates are set up to match your process.

    This service
  2. Week 2

    Migrate & Integrate

    Data is migrated into the configured structure.

  3. Week 3

    Train & Test

    The team tests the configured setup before go-live.

  4. Week 4

    Go Live & Hypercare

    You go live on a setup built for your process, not a generic default.

FAQ

Frequently asked questions

  • You can configure most of this yourself as an Administrator. This service is for when you want CrmLeaf's own team to do it for you, scoped and delivered as part of onboarding or afterward.

Get your setup configured to your process

Talk to the services team about custom fields, workflows and templates.