PSA Business Case

The average services firm waits 3 weeks between project close and invoice

Every day between finishing the work and sending the invoice is a day of revenue sitting uncollected. For firms running on thin cash-flow margins, this delay isn't a paperwork problem - it's a working-capital problem.

For any firm invoicing on milestones, project close, or monthly cycles
How the Cost Is Created

Where the 3-week delay actually comes from

1

Project or milestone closes

Delivery is done, but billing doesn't start automatically - it waits for someone to notice.

2

Timesheets are collected and reconciled manually

Someone has to chase down final hours across every team member involved.

3

The invoice is built by hand

Line items, rates, and totals get assembled in a spreadsheet or document from scratch.

4

It waits in an approval queue

A manager or partner has to review and sign off before it goes out.

5

The invoice finally goes out - 2 to 3 weeks later

By the time the client sees it, the work it describes is already old news.

The Financial Model

What sits uncollected at any given moment

VariableExample valueFormula
Average monthly revenue$500,000A
Average daily revenue (A ÷ 30)$16,667B
Average days from close to invoice sent21 daysC
Revenue tied up at any given timeB × C = $350,000
Calculate Your Own Number

What is this costing your firm?

Delayed Invoicing Calculator

Adjust the numbers below to match your firm

Revenue Tied Up Right Now
$350,000
vs. ~$33,333 if invoiced within CrmLeaf's average 2-day cycle
Before vs. After

What changes when invoicing is automatic

MetricManual ProcessWith CrmLeaf PSA
Time from project close to invoice sent2–3 weeks2 days
Invoice assembly methodManual, spreadsheet-builtAuto-generated from logged time
Approval workflowAd hoc, email-basedBuilt-in routing and sign-off
Revenue tied up at any time~3 weeks of revenue~2 days of revenue
Multi-currency invoicingManual FX lookupAutomatic
Payment reconciliationManual matchingAutomatic
18 days
Average Time to ROI

Average time for firms to reach measurable ROI from trial start - the cash-flow improvement from faster invoicing is typically the first benefit firms notice.

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