PSA Tutorials

Learn CrmLeaf PSA in under an hour

Step-by-step guides with interactive progress trackers for every PSA workflow. Each tutorial ends with a clear outcome - not just instructions.

8
Step-by-step tutorials
39
Total steps with clear outcomes
~90
Minutes to full PSA setup
Free
Onboarding session included
All Tutorials

Where do you want to start?

New to CrmLeaf PSA - start with milestone billing. Already onboarded - jump to the specific workflow you want to master.

01
START HERE

Setting Up Project Milestones and Billing

Break a project into billable milestones, track task progress against each one, and generate an invoice the moment a milestone is complete.

6 stepsAdmins & Project Managers
Start tutorial
02
MOST POPULAR

Track Billable Time and Convert It to an Invoice

Log time against the right task, get it approved, and turn billable hours into an invoice without re-entering a single number.

5 stepsAll team members
Start tutorial
03

Setting Up Resource Scheduling and Utilization Reports

Assign your team to projects and turn on Resource Utilization to see availability, capacity, and workload in real time.

4 stepsOperations Managers
Start tutorial
04
HIGH IMPACT

Proposal to Project Workflow

Send a proposal for e-signature, move the deal to won, and get a fully staffed project created without re-entering client data.

4 stepsSales & Delivery Leads
Start tutorial
05

Setting Up Multi-Currency Invoicing

Configure exchange rates, set the client's currency, apply the correct tax rate, and generate your first invoice in a non-default currency.

4 stepsFinance Teams
Start tutorial
06

Giving Clients Visibility Through the Client Portal

Turn on client-facing visibility for tasks and invoices, and see exactly what your clients see in their own portal login.

4 stepsAdmins & Account Managers
Start tutorial
07
MOST POPULAR

Running a Weekly Timesheet Approval Workflow

Have your team submit time for the whole week at once, and approve or reject entries with a reason before anything reaches billing.

4 stepsProject Managers
Start tutorial
08
QUICK WIN

Setting Up Retainer Billing for Ongoing Clients

Set up a recurring invoice for a retainer client, schedule it to run automatically, and track hours used against the contracted amount.

4 stepsFinance & Account Managers
Start tutorial
Recommended Learning Path

New to PSA? Follow this order

1

Milestone Billing Setup

Structure your first project into billable milestones and generate an invoice from one.

20 min setup
2

Track Time to Invoice

Get your team logging billable time correctly, from timer to approved invoice.

15 min
3

Weekly Timesheet Approval

Set up the team-wide approval cadence that keeps billing accurate every week.

10 min
4

Resource Scheduling Setup

Turn on utilization reporting so conflicts get caught before they hit a deadline.

15 min
5

Retainer Billing Setup

Automate your ongoing client billing so nothing depends on someone remembering.

10 min

Ready to follow along?

Open the tutorial alongside your CrmLeaf account and follow each step with your own live data.

Free 14-day trial · No credit card · Free onboarding session included