Part 116 articles1 topic

Platform Setup and Administration

Everything an Administrator configures once: the account itself, workspaces, users and roles, permission scopes, add-on modules, navigation, localisation, security and storage.

PLT-01Sign Up and Create a CrmLeaf AccountAll editions. Core feature - no add-on required. The product edition your account receives is chosen during signup and determines the onboarding checklist, navigation and terminology you see afterwards.Core CrmLeafAdministrator7 minPLT-02Understanding Companies, Organizations and WorkspacesAll editions. Core feature - no add-on required.Core CrmLeafAdministratorUser7 minPLT-03Switch Between Companies and OrganizationsAll editions. Core feature - no add-on required. The workspace picker appears only when you belong to more than one Company or Organization.Core CrmLeafUser5 minPLT-04Configure Your Company Profile and BrandingAll editions. Core feature - no add-on required. Per-company subdomains for white-label hosting require the Subdomain add-on module to be enabled for your account.Core CrmLeafAdministrator4 minPLT-05Invite Users and Assign RolesAll editions. Core feature - no add-on required. The number of users you can add is limited by your plan's seat limit.Core CrmLeafAdministrator7 minPLT-06Configure Ownership-Based PermissionsAll editions. Core feature - no add-on required. Permissions for add-on modules appear only after the module is enabled for your account.Core CrmLeafAdministrator9 minPLT-07Enable and Manage Add-On ModulesAll editions. Core feature - no add-on required. Which modules you can enable is determined by your account's package.Core CrmLeafAdministrator6 minPLT-08Configure Menu Layouts and Quick AccessAll editions. Core feature - no add-on required. Menu layouts are configured at platform level by a Super Admin; Quick Access pinning is available to every user.Core CrmLeafAdministratorUser8 minPLT-09Configure Currency, Exchange Rates and LanguageAll editions. Core feature - no add-on required. Installable localisation and language packs require the Language Pack add-on module to be enabled for your account.Core CrmLeafAdministrator6 minPLT-10Configure Tax RatesAll editions. Core feature - no add-on required. Electronic invoicing requires the E-Invoice add-on module, and India GST-aware accounting sync requires the Tally add-on module.Core CrmLeafAdministrator5 minPLT-11Create and Use Custom FieldsAll editions. Core feature - no add-on required. Custom fields on a module's records are available only where that module is enabled for your account.Core CrmLeafAdministratorUser6 minPLT-12Configure Notifications, SMTP and SlackAll editions. Core feature - no add-on required. SMS and WhatsApp delivery requires the SMS add-on module. Mobile push notifications are delivered to the CrmLeaf mobile app.Core CrmLeafAdministrator6 minPLT-13Configure Security and Two-Factor AuthenticationAll editions. Core feature - no add-on required. Email and IP blacklists and login-expiry policies require the Cyber Security add-on module to be enabled for your account.Core CrmLeafAdministratorUser6 minPLT-14Create Personal Access TokensAll editions. Core feature - no add-on required. What a token can reach still depends on your permissions and on which add-on modules are enabled: vendor, purchase order, bill and payment data needs the…Core CrmLeafUser7 minPLT-15Configure File Storage and Database BackupAll editions. Core feature - no add-on required. Attaching files from Google Drive or OneDrive requires the Drive Integration add-on module to be enabled for your account.Core CrmLeafAdministrator5 minPLT-16Use the File ManagerAll editions. Core feature - no add-on required. Attaching files held in Google Drive or OneDrive requires the Drive Integration add-on module.Core CrmLeafAdministratorUser7 min
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