PLT-08Core CrmLeafAdministratorUser

How to Configure Menu Layouts and Quick Access in CrmLeaf

All editions. Core feature — no add-on required. Menu layouts are configured for your account by CrmLeaf at the platform level; Quick Access pinning is available to every user.

Availability: All editions. Core feature — no add-on required. Menu layouts are configured for your account by CrmLeaf at the platform level; Quick Access pinning is available to every user.

Overview

CrmLeaf's sidebar is not fixed. What exists is declared in a registry, and where it appears is decided by a menu layout that can be different for each product edition. On top of that, every user can pin their own Quick Access favourites. This is why the manual never promises an exact three-level menu path.

The most important rule is this: a layout controls placement, never access.

What's New NEW

R26.08 · Aug 2026A getting-started guide entry has been added to the navigation shell, alongside the existing per-edition Getting Started checklists (see Understanding CrmLeaf Product Editions and each edition's own Getting Started article). What exactly it links to, and whether it differs from those existing checklists, is not yet confirmed.

How It Works

The navigation is defined in two places. A registry declares what exists and who may see it. A layout decides where it goes. Individual users then personalise their own shortcuts.

Registry declares feature Gates checked Layout places it Menu style applied User pins Quick Access

  • The registry declares what exists and who may see it — the route, the icon and the gates. The gates are whether the module is enabled, which product edition applies, and which permission is required.
  • A layout can place, reorder, rename, group or hide a feature, but it can never grant access. The gates stay in the registry, so a mis-set layout cannot expose a feature the account has not purchased.
  • Layouts are per product edition, and can optionally be tied to a package. A layout with no edition set applies to all of them. Layouts can be cloned between editions, which is the fastest way to start a new one.
  • Three menu styles exist side by side. Legacy is the original per-app sidebar. Feature is the newer flat, feature-grouped accordion menu with no app switching — this is what "the newer style" meant before this option existed, and it is still what most accounts on the newer menu see. Two-layer is a third style added more recently: a single navigation rail plus one "More" fly-out. Resolution order for a given account: a global force-legacy flag overrides everything; then the product edition's own use new menu switch (off means legacy); then, only if that switch is on, the edition's chosen style — Feature or Two-layer. Both switches default to the older behaviour, so a product edition only moves when CrmLeaf explicitly changes it for that edition — it never moves on its own with a platform update.
  • The Payroll & HR edition never reaches any of this. It renders its own, separately built sidebar regardless of these settings.
  • Users personalise their own navigation. Each user can pin up to 12 favourites into a Quick Access area, and can move a group between the sidebar and a "More" fly-out. These choices are saved per user and per Company.
  • Pinning uses a small pin icon shown inline on the row itself, in the Two-layer style's "More" fly-out and in the Feature style's own item list. Selecting it pins the item; the icon and its tooltip ("Pin"/"Unpin") update immediately, and the item then also appears in a dedicated Pinned block that sits above every group — not itself collapsible, so a pinned item stays one click away. Pinning is additive: the item keeps its normal place in its group as well as appearing in the Pinned block.
  • A second, visually identical pin icon appears on group headers (for example "Sales & CRM" or "Projects" in the Two-layer fly-out) — this is a different control with a different job. It moves that entire group between the sidebar and the "More" fly-out, and is not related to the per-item Quick Access pin described above, even though both use the same pin-shaped icon. Its tooltip reads "Move to sidebar" or "Move to More" rather than "Pin"/"Unpin".
  • Modules register their own menu entries by shipping a menu file, so a newly enabled module contributes its entries automatically.

Who Can Use This Feature?

Administrator

  • Plan the grouping, order and labels that suit each edition's workflow.
  • Request layout changes from CrmLeaf, including cloning a layout between editions.
  • Explain to users that hiding an item is not a security control.

User

  • Pin up to 12 favourites to Quick Access.
  • Move a group between the sidebar and the "More" fly-out.
  • Use Search when a screen is not where a document says it is.

Access depends on the modules and role assigned by your Administrator. Menu layout editing is handled at the platform level by CrmLeaf and is not available to a company Administrator.

Prerequisites

  • The modules whose features you want to place are enabled for the account.
  • Permissions are already set, because the layout cannot change them.
  • For layout changes, a request to CrmLeaf, since this is not self-service for a company Administrator.

What a Layout Can and Cannot Do

ActionPossible in a layout?
Place a feature in a groupYes
Reorder features and groupsYes
Rename a feature's menu labelYes
Hide a feature from the menuYes
Apply a different arrangement per product editionYes
Clone an arrangement to another editionYes
Grant a user access to a featureNo — access comes only from the module being enabled and the user's permission
Expose a module the account has not purchasedNo — the module gate is in the registry

For Administrators

Menu layout editing itself is done for you by CrmLeaf, not from within your own account. The steps below describe what to plan and hand over when requesting a layout change; CrmLeaf applies the change in the editor on your behalf.

Step 1: Decide the grouping before requesting anything

What to do: Write down the groups your edition needs and the order features should appear in. Follow the way your teams actually work — for a Payroll account that usually means HR, attendance, leave and payroll first.

What to verify: Every feature your users need appears once, in a group they would look in.

Step 2: Send the request

What to do: Tell CrmLeaf which layout you need changed and for which product edition, or ask for an existing layout to be cloned as a starting point. Name the edition the layout should apply to; leaving it blank applies the layout to all editions.

What to verify: The request names the edition you intend to change.

Step 3: Specify groups, order, labels and visibility

What to do: Provide the groups, the features that go in each, the order, any label wording your industry uses, and which features your edition should hide. CrmLeaf places, orders, labels and hides accordingly and saves the layout.

What to verify: Sign in as a user on that edition and confirm the sidebar matches the plan. Anything the user cannot reach is a permission or module question, not a layout one.

Step 4: Choose the menu style for the edition

What to do: Decide whether the edition should use a registry-driven menu at all, or the legacy per-app sidebar, and tell CrmLeaf. If the registry-driven menu is on, also choose which of the two styles it renders: the established Feature (accordion) style, or the newer Two-layer (rail plus "More" fly-out) style. Remember the resolution order: the global force-legacy flag wins over everything, then the edition's own switch, then — only if that switch is on — the edition's chosen style.

What to verify: A test user on that edition sees the intended style. If an edition was switched to Two-layer, re-check that edition's help content and any saved navigation instructions, since the sidebar's shape has changed even though the underlying registry of features has not.

Step 5: Clone the layout to another edition if needed

What to do: Ask CrmLeaf to clone the finished layout to a second edition and adjust the differences rather than rebuilding it.

What to verify: The cloned layout is attached to the correct edition and does not affect the original.

For Users

Step 1: Pin the screens you use every day

What to do: In the "More" fly-out (Two-layer style) or the item list (Feature style), select the pin icon shown on the row of the screen you want quick access to. Repeat for up to 12 items. Pins are saved per user and per Company, so each account you belong to keeps its own set.

What to verify: The pinned items appear together in the Pinned block above your groups, and stay there after reloading. To remove one, select its pin icon again from that block.

Step 2: Tidy the sidebar with the "More" fly-out

What to do: Move a group you rarely use out of the sidebar into the "More" fly-out, or bring a group back into the sidebar.

What to verify: The group is still reachable in its new position.

Step 3: Use Search when a path does not match

What to do: If a help article names a screen you cannot find, use Search. The arrangement of your sidebar depends on your edition and your account's layout.

What to verify: You reach the screen and can pin it so you do not have to search again.

Expected Result

Each product edition has a menu arrangement that fits its workflow, features that are not relevant are hidden without changing anyone's access, and individual users have their own Quick Access pins and group placement.

Important Notes

  • Menu names and their position can differ between product editions and can be customised for your account, so your sidebar may not match these paths exactly. Use Search or your Quick Access items if you cannot find a screen.
  • Hiding a feature is not a security measure. Access is controlled only by whether the module is enabled and what the user's permission scope allows.
  • Renaming a menu label does not rename the feature elsewhere in CrmLeaf. Reports, notifications and help articles continue to use the product name.
  • Per-edition layouts are the live behaviour. Layouts can also be tied to a package, but that capability is not in general use.
  • Newly enabled modules contribute their own menu entries automatically, so check the layout after enabling a module.
  • Quick Access pins are limited to 12 per user per Company.
  • Menu layout editing, including the choice between the Feature and Two-layer menu styles, is handled by CrmLeaf at the platform level only. A company Administrator cannot open or change this editor for their own account.
  • The Two-layer style (a navigation rail plus one "More" fly-out) is newer than the Feature style. Both switches that control it default to the older behaviour, so an edition only renders it after CrmLeaf explicitly turns it on for that edition — it does not appear automatically after a platform update. If your navigation looks different from what an article in this manual describes, check with your provider whether your edition has been moved to it.
  • Two different controls share the same pin-shaped icon. The pin icon on an individual row (a screen name) adds it to your personal Quick Access. The pin icon on a group header moves that whole group between the sidebar and the "More" fly-out. They look identical but do different things — check whether the icon sits on an item or on a group heading before selecting it.

Common Scenarios

Example: a payroll-led account. CrmLeaf clones the PSA layout to the Payroll & HR edition, promotes the HR, attendance, leave and payroll groups to the top, and hides the procurement features that this edition does not use. Access is unchanged; only the arrangement is.

Example: a field technician. A technician uses only three screens. They pin those three to Quick Access and move the finance group into the "More" fly-out, so their sidebar shows only what they need.

Example: industry wording. A construction account renames a menu label to the wording its site engineers use, so the sidebar matches the language on site.

Troubleshooting

IssuePossible CauseResolution
A feature was placed in the layout but a user still cannot see itThe user's permission for that feature is none, or the module is not enabledSet the permission scope and enable the module. Layouts cannot grant access.
The sidebar looks different from a colleague'sDifferent edition, different layout, or different pinned items and group placementCompare the edition and the user's own pins. Use Search to find a screen.
A layout change had no effectThe layout is attached to a different product edition, or the edition resolves to the legacy styleCheck the edition on the layout and the menu style resolution order.
A newly enabled module is not in the menuIts entries have not been placed in the layout, or the user lacks permissionReview the layout after enabling a module, then check permissions.
A user cannot pin another favouriteThe 12-item Quick Access limit has been reachedUnpin an item first.
Selecting a pin icon on a group heading did not add it to Quick AccessThat icon moves the group between the sidebar and "More" — a different control from the per-item Quick Access pin, despite the identical iconExpected behaviour. Pin the individual screen's own row instead.

Frequently Asked Questions

Can I use a menu layout to restrict what a user can open?

No. A layout can hide an item from the menu, but it never grants or removes access. Use permissions.

How many Quick Access items can I pin?

Up to 12, saved per user and per Company.

Why do two accounts I belong to look different?

Layouts are configured per product edition, and the two accounts may be on different editions with different layouts, different enabled modules and your own separate pins.

Can I rename a feature for my industry?

A layout can rename the menu label. The product name is still used elsewhere in CrmLeaf.

Which menu style will my users see?

The one resolved for their product edition: the global force-legacy flag first, then whether the edition uses a registry-driven menu at all, then — only if it does — the Feature or Two-layer style chosen for that edition.

Can I switch my own account to the Two-layer menu?

No. The menu style is set per product edition by CrmLeaf, not per Company. If you would like your account moved to it, ask the provider of your CrmLeaf instance.

What does the pin icon on a group heading do, if it is not for Quick Access?

It moves that whole group between the sidebar and the "More" fly-out. It uses the same pin-shaped icon as the Quick Access pin on an individual item, but it is a separate control with a separate job — pinning a group heading does not add anything to your Quick Access list.

Still need a hand?

Our support team answers on business days. Reference PLT-08 so we can jump straight in.